Privacy Policy

Personal Information:

• Full name (as per NIC/Passport)
• Email address
• Phone number
• Residential address
• NIC/Passport number (for verification)

Booking Information:

• Pickup and drop-off locations
• Travel dates and times
• Vehicle preferences
• Special requests

Payment Information:

• Masked card details (first and last 4 digits only)
• Transaction references
• Payment confirmations

Note: Full card details are processed securely by Sampath Bank and never stored on our servers.

• To process and fulfill your bookings
• To communicate booking confirmations and updates
• To verify customer identity for fraud prevention
• To process payments securely
• To improve our services and customer experience
• To respond to customer inquiries and support requests
• To comply with legal obligations

We implement industry-standard security measures:

• SSL/TLS encryption for all data transmission
• Secure payment processing via Sampath Bank gateway
• Limited access to personal data on a need-to-know basis
• Regular security audits and monitoring
• Secure data storage with encryption

We retain your information for the following periods:

• Booking records: 2 years
• Payment confirmations: Minimum 8 months (as required)
• Communication records: 8 months
• Account information: Until account deletion requested

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Request a copy of your data

To exercise these rights, contact us at info@airporttaxi.lk

We do not sell your personal data. We may share information with:

• Sampath Bank: For payment processing
• Our drivers: Limited info required to complete your trip
• Legal authorities: When required by law